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Distribution & Marketing Blog for Financial Services

GAFA

Posted on September 29th, 2016

Portfolio of Roles: Can Banks Play the Digital ID Card?

In my last post, I introduced the idea of there being five roles available to banks in a GAFA...
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Portfolio of Roles: Can Banks Play the Digital ID Card?
Posted on September 14th, 2016

Portfolio of Roles: Five Non-Exclusive Roles for Banks in a Digital GAFA World

In my previous two posts, I talked about how banks can take advantage of customer mindsets—customers’...
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Portfolio of Roles: Five Non-Exclusive Roles for Banks in a Digital GAFA World
Posted on August 18th, 2016

Four Digital Enablers Needed for Financial Services Institutions’ Transformation

In this blog series, I’ve covered the pressures forcing financial services institutions (FSIs)...
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Four Digital Enablers Needed for Financial Services Institutions’ Transformation
Posted on July 19th, 2016

Mindset Segmentation: A New Strategic Approach to Distribution and Marketing

Until now, financial services firms have played by the rules. They have been product oriented...
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Mindset Segmentation: A New Strategic Approach to Distribution and Marketing
Posted on July 7th, 2016

Digital Transformation: The Power of Liquid Services

In my last post, I talked about how Moven engages with banking customers, monitoring transactions...
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Digital Transformation: The Power of Liquid Services
Posted on June 28th, 2016

Living Services: Meeting the Needs of Banking Customers in Real Time

In my last post, I talked about what we mean by living services, why they are being developed...
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Living Services: Meeting the Needs of Banking Customers in Real Time
Posted on June 22nd, 2016

Applying the GAFAA Banking Approach to All Financial Services Institutions

As I noted in the first blog of this series, I routinely hear from senior executives  in Europe,...
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Applying the GAFAA Banking Approach to All Financial Services Institutions
Posted on June 7th, 2016

Digital Transformation: Transforming More Than Our Social Lives

What do we mean by “digital” and how is it transforming financial services today? Since the...
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Digital Transformation: Transforming More Than Our Social Lives
Posted on June 6th, 2016

Living Services: Intuitive and Responsive Services Designed for the Individual

The Internet of Things (IoT)—the extension and interaction of the Internet with things in the...
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Living Services: Intuitive and Responsive Services Designed for the Individual
Posted on June 6th, 2016

Customer Mindsets in a GAFA World

In a GAFA world—in the era of Google, Apple, Facebook and Amazon—traditional financial services...
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Customer Mindsets in a GAFA World