Distribution & Marketing Blog for Financial Services

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May 18, 2017

Creating New Models for a Digital Customer

Accenture Insurance Blog

Customers have always had different preferences, wants and needs, but their expectations were limited by available choices....
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May 15, 2017

Embracing a “Phygital” Bank Experience

Most banks today started their digital transformation journeys by migrating customers to digital, rightsizing their branch...
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May 12, 2017

DBS Bank Goes Digital Only

The Efma-Accenture Distribution and Marketing Innovation Awards give the industry the opportunity to evaluate and celebrate...
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May 3, 2017

Innovative Offerings Can Help Meet Robo-Advice Challenge

As we discussed in our previous blog, investment advisory firms in Europe—including independent firms and those operating...
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April 27, 2017

Expanding the Customer Service Role

Accenture Insurance Blog

In our brave new world, insurers who wish to delight their customers are turning to digital channels to quickly and painlessly...
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April 26, 2017

Don’t forget traditional insurance buyers in the rush to please digitally-active Nomads

Accenture Insurance Blog

Insurers eager to connect with the rising number of digitally-active consumers, who are hungry for personalized online services,...
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