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Distribution & Marketing Blog for Financial Services

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Adrien Kirschfink

Managing Director, Accenture Financial Services, Distribution & Marketing

Adrien Kirschfink is a Managing Director in Financial Services based in New York for Accenture Distribution and Marketing Services. Adrien focuses on helping our Banking clients in shaping their Distribution Strategy & Transformation infusing Digital Technology into existing capabilities, processes and helping with the behavioral mindset shift of customers and employees. Adrien leads our global Branch and Distribution Offering. He has extensive experience working with leaders in both North America and Europe in transforming their Sales, Service, Marketing and Distribution.

Adrien is passionate about the human face of banking and the huge impact people have and will continue to have in an even more digital world.
Latest Posts | By Adrien Kirschfink
Posted on May 15th, 2017

Embracing a “Phygital” Bank Experience

Most banks today started their digital transformation journeys by migrating customers to digital,...
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Embracing a “Phygital” Bank Experience
Posted on November 22nd, 2016

Digital Transformation: Manage your Branch Network through a Kit of Parts

In today’s digital and customer-centric environment, banks are seeking to redesign their branch...
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Digital Transformation: Manage your Branch Network through a Kit of Parts
Posted on August 25th, 2016

Digital Transformation: A Digitally Enabled Network Still Holds Significant...

As customers increasingly migrate to digital channels, banks may question the value of maintaining...
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Digital Transformation: A Digitally Enabled Network Still Holds Significant...
Posted on July 26th, 2016

Digital Transformation: 21st Century Consumers Still Expect a Human Touch

In today’s customer-centric world, customers expect banks to go beyond simple transactional...
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Digital Transformation: 21st Century Consumers Still Expect a Human Touch
Posted on June 14th, 2016

Digital Transformation: Are Branches Still Relevant in a Digital World?

Over the past decade, the banking industry has experienced a major shift. What was once an...
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Digital Transformation: Are Branches Still Relevant in a Digital World?